iX-factory GmbH was successfully awarded with the DIN EN ISO 9001:2008 certification by the internationally recognised TÜV Rheinland association.
Offering optimised and standardised processes to customers and guaranteeing consistent and constant improvements of several business areas are the main goals of quality management certifications. ISO 9001 certification focuses on various business areas within an organisation such as project quality, transparency of processes and targeted training of team members. This specific form of ISO certification emphasises on the aspect of customer satisfaction, which perfectly aligns with iX-factory’s corporate philosophy. The team always sets customers in the centre of every business activity.
TÜV Rheinland especially spoke in high terms of the detailed and comprehensive realisation of iX-factory’s quality management documentation policies. This ensures traceability within process steps and simultaneously allows customers and stakeholders a high degree of transparency. Dominique Bouwes (CEO and quality management representative) proudly states, “By pursuing this path, iX-factory GmbH proves to be an organisation with highly customer oriented services entirely based on profound technological knowhow and high quality standards, which always can be observed and understood by all stakeholders.” 
ISO (International Organisation for Standardisation) is on a global scale the most significant organisation for developing and publishing quality norms. Currently approximatley one million companies and institutes in 175 different countries are certified with ISO 9001.
